MOBILESUITES: MOBILE PROTECTION

1. What is the difference between MobileSuites and traditional Anti-Virus?
Traditional AV solutions often focus on post-infection scanning. MobileSuites is prevention-first. We reduce exposure early at DNS and policy layers, then add staged app-level controls where platform capabilities allow.
2. Why is my phone still slow even after protection is enabled?
MOBILEXEROZ stops dangerous connections from reaching your phone, but it does not clean up existing local issues. If your phone was already slow before installing, the MOBILEXTRACT scan tool can help identify apps or files that may be causing the problem — available as a separate one-time purchase from the Download page.
3. Does the protection work if my computer is off?
For web/API protection, yes. Edge policies remain active as long as your protected endpoints are routed through the service. Local endpoint controls depend on the device component being installed and running.
4. Is MOBILEXEROZ the same on Android and iPhone?
No, by design. Both platforms get DNS-layer prevention and phishing-domain filtering. Android receives staged optional nano-agent capabilities for deeper app-risk controls. iPhone protection is prevention-first with filtering and guided containment.
5. If Apple already has Background Security Improvements on iPhone, do I still need MobileSuites?
Yes, if you want protection beyond the OS baseline. Apple's Background Security Improvements help patch Apple-controlled components such as Safari, WebKit, and system libraries between major software updates. MobileSuites addresses a different layer: MobileXeroz helps reduce exposure to phishing infrastructure, malicious domains, and risky mobile traffic through managed DNS protection and live threat intelligence, while MobileXtract is used for forensic analysis and response when a suspicious session or device needs investigation. Apple patches the platform; MobileSuites helps protect user exposure, policy posture, and response workflow.
6. How do I know the data is real?
Security events are stored in a cloud telemetry ledger and can be exported for forensic and compliance workflows. Control mapping to specific frameworks should be validated per customer environment and scope.
7. How do Referrer rewards work?
Rewards are computed monthly and settled on the 20th of the following month via Malaysian Interbank GIRO. Full eKYC (MyDigital ID) is required for all withdrawals to ensure LHDN/AML compliance.